RESUME

Work Experience

Copywriter

April 2022 - Present

FMG Suite

• Managed full copywriting project lifecycle for 16 concurrent website projects monthly, achieving 100% on-time delivery of deliverables
• Coordinated project scope, timelines, and resource allocation across 300+ client websites while maintaining project documentation
• Implemented and optimized project management processes using Salesforce and HubSpot CRM platforms
• Led stakeholder management through client consultation meetings to establish project requirements and timelines
• Drove process improvement through AI tool integration, such as ChatGPT, Claude AI, and FMG’s exclusive Assistant, resulting in increased team efficiency
• Monitored project KPIs and maintained risk management documentation for all client deliverables

News Producer

May 2021 - April 2022

KWES NewsWest 9 at TEGNA, Inc.

• Coordinated daily project deliverables for flagship newscast, ensuring adherence to strict timelines
• Managed stakeholder communication between cross-functional teams including talent, directors, and production staff
• Utilized production tools including ENPS and Edius to ensure quality standards
• Implemented resource allocation strategies to optimize daily broadcast operations

Graduate Instructor

August 2019 - May 2021

Texas Tech University

• Developed and executed lesson plans for course delivery while managing classroom operations
• Participated in weekly coordination meetings to align lesson objectives and deliverables across teaching team
• Implemented process improvements for course delivery and student engagement
• Managed resource allocation and timeline management for semester-long projects

Grocery Clerk

March 2019 - August 2019

United Supermarkets, LLC

• Demonstrated quality customer service by assisting with calls and customers in-store
• Displayed knowledge of inventory by tending to inquisitive customers and answering questions
• Handled the cash register and provided sales information

Corporate Communications Intern

May 2018 - August 2018

Mr. Cooper Mortgage Company

• Coordinated project timelines and deliverables across multiple social content platforms
• Conducted stakeholder analysis and developed comprehensive partnership spreadsheet
• Created and maintained project documentation using Microsoft Excel
• Managed project KPIs through Sprinklr’s social listening system implementation

Social Media & Submissions Intern

September 2017 - January 2018

BookFish Books Publishing LLC

• Coordinated multiple social media campaign projects, tracking KPIs and deliverables
• Analyzed project metrics and implemented process improvements based on data insights
• Promoted to manage submission review project lifecycle, including documentation and feedback processes

Administrative Assistant

January 2017 - May 2017

Paul Fore & Associates

Attended vital meetings with investors and annotated exchanges
Provided exemplary customer service by assisting with calls
Networked with customers both electronically and in person in order to bring attention to the company
Organized and maintained receipts and financial statements

Server

May 2016 - August 2017

The Lion & Crown English Pub

Displayed professionalism by serving and interacting with customers
Illustrated leadership by being staff co-lead during the summer seasons

Sales Associate

November 2014 - August 2015

GameStop

Displayed knowledge of inventory by tending to inquisitive customers and answering questions
Handled the cash register and provided sales information
Met preplanned sales goals by selling pre-orders, games, and merchandise